Help Center
1. Getting Started
Creating an Account: Click on Sign Up, enter your details, and verify your email.
Signing In: Log in using your email and password. Use "Forgot Password" if needed.
2. How to Donate Clothes
- Go to "Donate Clothes" and click "List an Item."
- Upload images, add a description, and mention the condition.
- Decide if you prefer local pickup or delivery.
3. How to Request Clothes
- Browse clothes by category or search for specific items.
- Click "Express Interest" (limited to 10 requests per day).
- Wait for confirmation from the provider.
4. Managing Your Account
Update personal details, change your password, or modify notifications from your profile settings.
5. Delivery and Shipping
Providers are responsible for delivery. Recommended courier services include India Post, DTDC, and Blue Dart.
6. Safety and Guidelines
- Meet in safe, public locations for in-person exchanges.
- Respectful communication is mandatory.
- Donate only clean and wearable clothes.
7. Reporting Issues
Report any issues through the Help Center using "Report a Problem." We encourage users to resolve disputes amicably.
8. FAQs
Find quick answers in our FAQs section.
9. Contact Us
Email: support@freeclothes.in
10. Feedback and Suggestions
Help us improve! Share your feedback at feedback@freeclothes.in.